How to order from The Oregon Store, Bend Oregon

How to Order
from The Oregon Store Web site

ABOUT THE WEB SITE
The Oregon Store's web site's primary purpose is to enable our customers to see detailed photographs of our featured products, especially the renowned Pendleton® Woolen Mills line.

Beyond that, given the choice, we'd just as soon have a chance to talk with you over our toll-free number 1-800-541-5797. We prefer that personal touch, and can use our time together to answer your questions, confirm availability, and take your order using credit cards.

We never want to be too busy or too big and lose that old-fashioned personal service with which we've built our business.

NOTE: due to what we hope will be a temporary oversight in the design of the shopping cart system by our shopping cart provider, we cannot accept online orders to be shipped to Canada, Alaska or Hawaii. If you wish an order to be sent to these destinations, please call The Oregon Store directly toll-free at 1-800-541-5797.

This site is not operated by Pendleton Woolen Mills, Inc., nor is Pendleton responsible for its content.

The Oregon Store (in-store and mail order) and CCNow (secure online transactions) both accept VISA, MasterCard, American Express and Discover credit cards.

HOW TO ORDER ONLINE
• Just select the items that you want.

• Click "ADD TO CART" each time you want to add items to your shopping cart (don't worry if you made a mistake- you can always edit your final selection(s) on the following page)

•Please note that an order cannot be split into separate shipments to different addresses. You should submit a separate order for each shipping address.

• Fill in your information, then submit your order to CCNOW and sit back, relax and wait for your shipment! Its that simple!

Our credit card orders go through CCNow- a large, respectable, Internet credit card company which will ensure that your credit card order is safely transacted

How to Order from The Oregon Store Web site *ABOUT THE WEB SITE* The Oregon Store's web site's primary purpose is to enable our customers to see detailed photographs of our featured products, especially the renowned Pendleton® Woolen Mills line. Beyond that, given the choice, we'd just as soon have a chance to talk with you over our toll-free number 1-800-541-5797. We prefer that personal touch, and can use our time together to answer your questions, confirm availability, and take your order using credit cards. We never want to be too busy or too big and lose that old-fashioned personal service with which we've built our business. NOTE: due to what we hope will be a temporary oversight in the design of the shopping cart system by our shopping cart provider, we cannot accept online orders to be shipped to Canada, Alaska or Hawaii. If you wish an order to be sent to these destinations, please call The Oregon Store directly toll-free at 1-800-541-5797. This site is not operated by Pendleton Woolen Mills, Inc., nor is Pendleton responsible for its content.	Toll-free Phone Ordering Fax-Mail Orders Online Ordering How to Order Online Privacy Statement Returns & Problems The Oregon Store (in-store and mail order) and CCNow (secure online transactions) both accept VISA, MasterCard, American Express and Discover credit cards.


WAYS TO ORDER BY TOLL-FREE PHONE: 1-800-541-5797 The best times to call are: Mondays-Saturdays 10a.m.-4 p.m. Pacific Time To order, please have ready your desired item names and descriptions, color or size desired, credit card information, and accurate credit card billing and shipping address information. If you have an e-mail address, please have that information available too, if possible. BY FAX OR MAIL click for printable form Fill out the familiar order form with the details of your order, fill in charge card information -- or mail a check payable to The Oregon Store. Shipping charges will be added to your order automatically. •Please note that an order cannot be split into separate shipments to different addresses. You should submit a separate order for each shipping address. You may, if you wish, fax or mail in the order without credit card information and then call us at our toll-free number to give us the credit card information that goes along with your order. Fax to: 541-318-1183 Mail to: The Oregon Store 3096 N. Hwy 97 Bend, OR 97701 FOR RETURNS, PROBLEMS WITH ORDERS OR SERVICE Contact The Oregon Store directly toll-free at 1-800-541-5797.	PRIVACY ASSURANCE THE OREGON STORE AND CCNow ask customers to supply various personal data when placing an order, such as name and address, credit-card information, and E-mail address. We use this data only for the purpose of filling an order, or communicating with the customer or supplier about the status of an order. We treat this customer information as private and confidential, and we will not disclose this information to other individuals or organizations unless required by law. We will not distribute customer information to third parties to be used in mailing lists, surveys, or any other purpose other than what is required to perform our services. THE OREGON STORE AND CCNow are committed to safeguarding the privacy of our customers' personal data. RETURN POLICY All items, other than food, maybe returned in the original condition, for a full refund within 30 days. Please call for an authorization. Customer satisfaction guaranteed. The Oregon Store is a member in good standing of the Bend Chamber of Commerce/ Visitor & Convention Bureau

USE OUR CONVENIENT, SECURE ONLINE ORDERING SYSTEM THROUGH CCNOW Try it, it's safe, convenient and easy! Who is CCNow? We have partnered with CCNow's services to accept and validate credit card purchases via their secure servers. When billed to your charge card, the order will say CCNow, and they are our authorized online sales agent. Because neither Oregon nor Delaware (CCNow's location) have a state sales tax, your order is simplified and you do save money. What is a Secure Transaction? A secure server encrypts ("encodes") your order and credit card information from your computer to the order taking server. No one except CCNow is able to decode this information. For maximum security, in The Oregon Store's system we log onto CCNow's order tracking system using a password to retrieve our orders manually. The only e-mail we receive is a non-sensitive message (without credit card info) telling us when we have an order to fulfil. How to contact CCNow For service to The Oregon Store customers, CCNow also employs full-time customer service representatives who you can reach at 1-877-CCNOW-77 for billing inquiries or other credit card payment questions. Full details and other contact information are available at the CCNow web site at www.ccnow.com/custsvc.html	HOW TO ORDER ONLINE • Just select the items that you want. • Click "ADD TO CART" each time you want to add items to your shopping cart (don't worry if you made a mistake- you can always edit your final selection(s) on the following page) •Please note that an order cannot be split into separate shipments to different addresses. You should submit a separate order for each shipping address. • Fill in your information, then submit your order to CCNOW and sit back, relax and wait for your shipment! Its that simple! Our credit card orders go through CCNow- a large, respectable, Internet credit card company which will ensure that your credit card order is safely transacted NOTE: due to what we hope will be a temporary oversight in the design of the shopping cart system by our shopping cart provider, we cannot accept online orders to be shipped to Canada, Alaska or Hawaii. If you wish an order to be sent to these destinations, please call The Oregon Store directly toll-free at 1-800-541-5797.

HOME • View Shopping Cart / Checkout THE OREGON STORE • 3096 N. Hwy 97 Bend, OR 97701 • 800-541-5797 • email